eea77's Privacy Policy
Here is eea77's complete and transparent account of how your personal information is collected, used and kept secure.
Welcome to eea77. This Privacy Policy ("Policy") explains what information we collect about you while you use the eea77 platform, how that information is used, with whom it may be shared, and what your rights and choices are. By using our website, app or services, you are considered to have accepted the terms of this Policy.
eea77 believes that user privacy is a fundamental right. We respect your information and make every effort to protect it. Please read this Policy carefully, and if you have any questions, contact our support team.
This Policy applies only to the eea77 platform ("we", "us" or "eea77"). Third-party services or links have their own privacy policies, for which we are not responsible.
1. Types of Information Collected
1.1 Personally Identifiable Information
When you register on eea77 or use our services, we may collect the following types of information:
- Full name and username
- Email address
- Date of birth (for age verification — only those aged 21 or above may register)
- Residential address
- National ID card or passport details (for identity verification)
- Financial information such as bKash, Nagad, Rocket or Upay account numbers (for processing transactions)
1.2 Automatically Collected Information
When you use our platform, certain information is collected automatically, including:
- IP address and device information
- Browser type and operating system
- Date, time and duration of access to the platform
- Data from cookies and similar tracking technologies
- Logs of betting and gaming activity
1.3 Information Received from Third Parties
In some cases we may also receive relevant information from payment processing partners, identity verification services or other trusted sources. This information is used to improve the quality of our services and to prevent fraud.
2. Purposes for Using Information
2.1 Primary Purposes
We use your information for the following purposes:
- Creating and managing your account
- Providing betting and gaming services
- Processing deposit and withdrawal transactions
- Verifying age (for users aged 21 and above only)
- Detecting and preventing fraudulent activity
- Managing bonuses, promotions and loyalty rewards
2.2 Improving Service Quality
By analysing your usage patterns, we:
- Improve the overall experience of the platform
- Manage new games and features
- Identify and resolve technical issues
- Create personalised offers
2.3 Legal and Regulatory Obligations
In some cases your information may be used to fulfil legal obligations, resolve disputes or enforce our contractual terms. Information is also used to prevent money laundering and to ensure responsible gaming.
3. Data Storage and Security
3.1 Data Security Measures
eea77 uses industry-standard technologies and practices to keep your personal information secure. Our security measures include:
- All data transmissions are secured using SSL encryption technology
- Sensitive information is stored in encrypted form in the database
- Regular security audits and vulnerability assessments are conducted
- Employee access to data is limited through access control systems
- Servers are protected by firewalls and intrusion detection systems
3.2 Data Retention Period
Your personal information will be retained for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a specified period for the purposes of meeting legal obligations, resolving disputes and preventing fraud.
No data transmission over the internet is completely secure. However, we make every effort to keep your information safe and follow industry best practices.
4. Information Sharing and Disclosure
4.1 Sharing Information with Third Parties
eea77 does not sell, rent or transfer your personal information to third parties for commercial purposes. However, certain information may be shared in the following circumstances:
- Payment processors: Limited information is shared with payment partners such as bKash, Nagad, Rocket and Upay to complete transactions
- Identity verification services: To complete the KYC (Know Your Customer) process
- Legal authorities: To comply with court orders or legal requirements
- Technology partners: For the operation and maintenance of the platform, who work under strict confidentiality agreements
4.2 Business Transfers
In the event of a business merger, acquisition or asset sale, your information may form part of the transferred assets. In such cases we will notify you in advance and the new operator will also be required to maintain terms similar to this Privacy Policy.
5. Cookie Policy
5.1 What Cookies Are and Why They Are Used
Cookies are small data files stored on your device when you visit our website. eea77 uses cookies for the following purposes:
- Maintaining login sessions and keeping accounts secure
- Remembering user preferences and settings
- Analysing and improving site performance
- Displaying relevant content and offers
- Detecting fraud and ensuring security
5.2 Cookie Controls
You can accept or reject cookies through your browser settings. However, blocking certain cookies may cause some features of the platform to not work properly. Essential (necessary) cookies that maintain service quality remain active at all times.
Your 6. Rights
6.1 Right to Access and Correction
You can contact us at any time to request to view or correct information we hold about you. General information can be updated directly from the profile section of your account.
6.2 Right to Deletion
In certain circumstances you may request that your personal information be deleted. However, immediate deletion may not be possible in the case of legal obligations, ongoing investigations or transaction records.
6.3 Right to Opt Out of Marketing Communications
You can stop receiving promotional emails or notifications at any time. However, important account-related transaction notifications (such as deposit confirmations and withdrawal status) are not covered by the opt-out.
6.4 Right to Lodge a Complaint
If you have any concerns about how your information is handled, please contact our privacy team directly. We take all complaints seriously and aim to respond within a set timeframe.
7. Privacy of Minors
7.1 Age Restriction
eea77's services are strictly limited to those aged 21 or above. We do not knowingly collect any personal information from anyone under the age of 21. Age verification is a mandatory step at the time of registration.
If we become aware that information about a minor has been collected by mistake, we will immediately close that account and delete the relevant information.
8. Changes to the Policy
8.1 Updates and Changes
We may update this Privacy Policy from time to time. For any significant changes we will notify you at your registered email address or display a clear notice on the platform. Continued use of the service after changes will be taken to mean that you have agreed to the updated Policy.
You can find out when the Policy was last changed by checking the "Last updated" date at the top of this page. We recommend that you review this Policy regularly.
8.2 Interpretation of the Policy
In the event of any dispute or ambiguity regarding any part of this Privacy Policy, eea77's interpretation will be considered final. This Policy should be read together with eea77's terms and conditions.
9. Contact Us
Privacy Enquiries
If you have any questions, concerns or information requests regarding this Privacy Policy, please contact our support team.
Support is also available 24/7 via Bengali live chat.
To read our other legal policies: Terms and Conditions | Responsible Gaming | About Us